These Terms and Conditions ("Agreement") constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“User”, “Customer”, "You"), and Snapnest ("Company", "We", "Us", "Our"), concerning your access to and use of the Snapnest website, including any services, products, or applications provided by the Company (collectively referred to as the “Site”).
By accessing the Site, you agree to comply with all applicable laws and regulations and the terms set forth in this Agreement. If you do not agree with these terms, you are expressly prohibited from using the Site and must discontinue use immediately.
We provide custom photo printing and framing services, including but not limited to:
All content available on Snapnest, including but not limited to text, graphics, logos, images, and software, is the property of Snapnest or its content suppliers and is protected by intellectual property laws. You are granted a limited, non-exclusive, revocable license to access and use the Site for personal, non-commercial purposes only.
By uploading any images for printing, you confirm that you own the rights to the images or have obtained the appropriate licenses or permissions to use them. You grant Snapnest a non-exclusive, royalty-free license to use your images for the purpose of fulfilling your order.
To the fullest extent permitted by law, Snapnest, its affiliates, and their respective directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including but not limited to loss of profits, loss of data, or business interruption arising from the use or inability to use the Site or our services.
Snapnest’s total liability for any claims relating to our products or services shall not exceed the amount paid by you for the order in question.
This Agreement and any disputes arising out of or related to it shall be governed by the laws of India, without regard to its conflict of law principles. Any legal actions related to this Agreement shall be brought exclusively in the courts located in Udupi.
You agree to indemnify, defend, and hold harmless Snapnest, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, or expenses arising from or related to your violation of these terms, use of the Site, or infringement of any intellectual property rights.
If any provision of this Agreement is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from the remaining provisions and shall not affect the validity or enforceability of the remaining provisions.
For any questions or concerns regarding these Terms and Conditions, please contact us at:
As all our Goods are made to order and personal to you, the production process starts as soon as you place the order. We are unable to cancel your order after the payment is made and you receive the confirmation.
In an unlikely event of damages during delivery, product having quality issue or wrong product delivered to you, it is eligible for free replacement or refund. Customer shall inform Snapnest about the damaged product, quality issue or wrong product within 48 hours of delivery along the photos of product showing the issue as a proof. Snapnest shall not be liable to replace the product or refund the money if Snapnest is informed after completion of 48 hours from time of delivery.
Dependent upon the defective issue we ask that you provide a photo of the production error or shipping damage so that we may submit the issue to our concerned team. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be returned in the original packaging.
To be eligible for refund, the returned product Snapnest receives should be in new condition, exactly as it was delivered to you. Upon receipt of the returned product, Snapnest will ascertain the condition of the product prior to issuing refund/replacement.
Also, due to the custom nature of these products, we are unable to refund your order for customer created errors, including but not limited to:
Snapnest cannot provide refunds or replace due to damages caused by customer handling, storage, treatment, delivery delay or for any of the above errors. To ensure an easy return process, please send us an email at sales@snapnest.com with your order number and photo of defect or shipping damage. Please allow 1-2 business days for our team to be in touch with you.